Last updated: 2026-04-21
1. Acceptance of Terms
By creating a SpeedClose account, completing onboarding, or using any part of the SpeedClose.io service (the “Service”), you agree to be bound by these Terms of Service. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree, do not use the Service.
2. Service Description
SpeedClose provides AI-powered lead-response automation for service businesses. The Service ingests leads from your website form, CRM, or webhook; responds to those leads via SMS and email using an AI agent trained on your business; qualifies prospects; and books appointments to your calendar. The Service is offered on a monthly retainer basis plus a one-time setup fee, as disclosed during onboarding.
3. Account & Payment
Billing is processed by Stripe. You authorize SpeedClose to charge the payment method on file for the setup fee at onboarding and for the monthly retainer on each renewal date until you cancel. The setup fee is non-refundable once onboarding begins. Monthly charges are non-refundable, but you may cancel at any time and your account will remain active through the end of the paid period. Upon cancellation, you have a 30-day window to export your data before it is permanently deleted, as disclosed during onboarding.
4. Acceptable Use
You agree not to use the Service to send unsolicited messages (spam), harass or abuse any person, or transmit content that is illegal, defamatory, or harmful. You represent and warrant that you own or have the lawful right to submit the lead data you provide, and that every lead you submit has given you prior express consent to be contacted by phone, SMS, and email regarding the services they inquired about. Violations are grounds for immediate suspension or termination.
5. Data Ownership
You retain full ownership of all lead data, conversation content, and customer information you submit to or generate through the Service. SpeedClose owns the underlying software, AI prompts, infrastructure, models, and aggregate analytics used to operate the platform. We grant you a non-exclusive license to use the Service during your subscription; you grant us a limited license to process your data solely in order to deliver the Service.
6. Communications & TCPA Compliance
You represent that every lead submitted to the Service has given prior express written consent to receive calls, SMS messages, and emails from your business, sufficient to comply with the Telephone Consumer Protection Act (TCPA), CAN-SPAM, and all applicable communication laws. The Service enforces quiet hours (defaulting to 9:00 PM – 8:00 AM local time) and automatically honors STOP, UNSUBSCRIBE, and similar opt-out requests. You are solely responsible for the underlying consent and for any claims, penalties, or damages arising from leads submitted without proper consent.
7. Limitation of Liability
The Service is provided “as is” and “as available” without warranties of any kind. To the maximum extent permitted by law, SpeedClose is not liable for missed, delayed, or mishandled leads; for outages or failures of third-party providers (including Twilio, SendGrid, Anthropic, Stripe, Supabase, and Vercel); for lost revenue or lost business opportunities; or for any indirect, incidental, consequential, special, or punitive damages. Our total aggregate liability for any claim arising out of or related to the Service shall not exceed the amount you paid SpeedClose in the three (3) months preceding the event giving rise to the claim.
8. Termination
Either party may terminate the Service at any time, for any reason, with or without notice. Upon termination, outbound AI responses stop immediately. Your data will be retained for 30 days after cancellation to allow for export, after which it will be permanently deleted from active systems. Sections that by their nature should survive (including Data Ownership, Limitation of Liability, and Governing Law) will survive termination.
9. Governing Law
These Terms are governed by the laws of the State of [TBD] without regard to conflict of laws principles. (Jurisdiction is to be finalized; contact us for the current governing jurisdiction.) Any dispute arising out of or relating to these Terms will be resolved in the state or federal courts located in that jurisdiction, and you consent to personal jurisdiction there.
10. Contact
Questions about these Terms? Email us at hello@speedclose.io.